Managing Sourcing Relationships

This article was published in the Irish Business Weekly  – the Sunday Business Post.  The focus was on outsourcing, shared services and also SLA Management.

The article is a summary of an interview with Traoloch Collins, CEO, ServiceFrame on how the solution is supporting companies to manage contracts and Service Level Agreements more effectively.    If you are tired of trying to get simple and clear information on your SLAs or of pulling together manual spreadsheets – then why not check it out and see whether this might help you………