If you have started reading then you may be one of thousands of professionals who are reporting on SLA compliance using spreadsheets. I feel your pain and your effort. Spreadsheets are a great invention – in many cases they make our lifes easier and our jobs faster. The problem is that SLA reporting is not one of the things which spreadsheets make easier. For many people though the alternative has been expensive and clunky IT tools to manage SLAs. Interested in a tool that you could deploy in 40 minutes? That does not require any IT consultants or software? That will cost you less than $2000 per year?
Our SLA Managment tool is easy to use and intuitive – you can use for SLAs right across you organisation and it will produce the reports for you! Moving you away from the process of collating information – to actually analysing it and adding real value to your company. We know that Collecting performance data on SLAs can be a manual and time consuming activity . Our SLA Management tool ensures organisations can maintain accurate and uptodate information on Service Provider performance.
When you start using our SLA Management tool you will get
- a single view across all your SLAs
- prompts to remind you or others to enter SLA information
- clear traffic light SLA dashboards
- clear and simple reports
If you have had enough of your current manual process contact us….
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