What exactly does a best practice Shared Service Centre mean and what is required to achieve it? it consists of those top 5% of Shared Service Centres which peform best against a criteria of both quality service delivery and efficient service delivery. The definition is a powerful one – and its not mine. So what exactly is these Best Practice Centres do that no one else is? Or what is it they do better? These were the questions asked by the European MD of the Hackett Group at today’s Planning and Implementing Shared Service Centre in London – thankfully he answered the questions…
Managing Sourcing Relationships
Drive World Class Governance
