Clearly identifying whether service levels will be met at the end of a reporting period is an ongoing activity for analysts and managers in many service delivery teams. ServiceFrame is a solution which helps organisations to report clearly and effectively on compliance to Service Level Agreements. Now it takes this one step further – by allowing service deliver teams to input information in between reporting periods (as often as you like!) ServiceFrame will show you your level of compliance to date and also how likely you are to be green by the time you are due to report – we call this Predictive or Real Time SLA reporting.
Managing Sourcing Relationships
Drive World Class Governance
