This blog is often characterized by harsh terms like ‘evidence based’, ‘KPIs’ and ‘governance’. Last week a few clients pulled me up on this and told me that maybe i need to start talk a little bit more about relationships. So here goes. What is it about relationships in business that makes them successful? It seems to me that a clear understanding of what both parties to the relationship expect – as well as a clear understanding of how both parties feel about what is being delivered are critical. It seems to be a combination of both evidence and experience.