If you have started reading then you may be one of thousands of professionals who are reporting on SLA compliance using spreadsheets. I feel your pain and your effort. Spreadsheets are a great invention – in many cases they make our lifes easier and our jobs faster. The problem is that SLA reporting is not one of the things which spreadsheets make easier. For many people though the alternative has been expensive and clunky IT tools to manage SLAs. Interested in a tool that you could deploy in 40 minutes? That does not require any IT consultants or software? That will cost you less than $2000 per year?
Posts Tagged ‘SLA Reports’
Tired of capturing SLA Reports on Spreadsheets?
September 25th, 2009Would you like clearer SLA reports from all your Service Providers?
September 9th, 2009Find yourself wondering whether there is a simpler and smarter way to manage your SLAs? We think so. Sometimes it is just easier to watch and listen than read!!! Here is the summary on how a good governance tool can put your mind at ease when it comes to outsourcing and shared services. Traoloch Collins, CEO ServiceFrame, talks about some of the key reasons why many companies are now using SLA Management and SLA Monitoring tools in their daily activities
» More: Would you like clearer SLA reports from all your Service Providers?
