Jul 23

ServiceFrame will be attending the Planning and Implementing Shared Services event in London at the end of September. The event promises to be a whirlwind tour of the best practices around establishing Shared Services Centres – we expect the event we will be a good opportunity to understand what the primary concerns are at the moment in relation to Shared Services Centres.  

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Jul 22

Stephanie Overby’s article on CIO.com is an interesting and refreshingly honest view of how SLAs are used in business.

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