Blog Archives

“End to end metrics” or “end to end metric” within telecommunications managed services?

“End to end metrics” (or is that “end to end metric”?) is a term which is, some might say, bandied about in the telecoms managed services industry – but what does it actually mean? As part of the process of

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Posted in Telecom Managed Services

Are you collecting the right information to ensure that commercial mitigation is a fair and swift process in telco managed services contracts?

Service providers and network operators enter into managed services contracts because both want to, at the most basic level, increase the volume of profitable business. To that end, commercial mitigation is a key

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Posted in Telecom managed services contract