Consistent and clear management of vendor performance is a key priority for organisations that are increasingly relying on external parties to provide key services like IT, Facilities Management, HR, Finance and Accounting, Legal Services etc. Traditional contract management and purchasing tools are often not sufficient to meet vendor management needs in this area. Organisations where vendor performance management is necessary tend to have some of the following characteristics; » More: What do you mean by vendor performance management?
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ServiceFrame
- ServiceFrame is a Software as a Service SLA Management Tool
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